Client Feedback – MPS Housing

Was the service you asked for carried out to your satisfaction?

Yes, we have a long standing relationship with WCT and part of the reason for the longevity is the level of service provided which we are always happy with.

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Did you find the communication satisfactory from your initial enquiry to the completed job?

Yes, the process through from quote to completion of the work is always communicated well, with appointment updates provided and any enquiries responded to quickly.

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Do you feel our service represented value for money? 

Yes I do, and this is why our client has increased the volume of work going through this contract arrangement because they can see the value for money provided.

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Would you use West Coast Thermal Ltd again and would you recommend us to others? 

We have used WCT for a number of years and will continue to do so.  We promote what the company does and always highlight their good work to our client.

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Company Name         MPS Housing

Name of person completing this form Julie Jackson

Role in the organisation Senior Void Supervisor

Date 11th October 2022